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Log Request

Sputnik Moment logo Support Request








Severity 1 > would like resolved within 3 business days
Severity 2 > would like resolved within a week (7 business days)
Severity 3 > would like resolved within two to three weeks (21 business days)
Severity 4 > can be resolved anytime, information gathering only





Please provide as must detail as possible.

Please provide as must detail as possible.

If applicable, include the following:
1. Exact steps to reproduce
2. When did this start?
3. Link to an example record we can use for testing:
4. Impacted user(s):



If our team needs clarification before proceeding, we'll reach out by email to discuss further.

About Log Request

Log Request

Sputnik Moment logo Support Request








Severity 1 > would like resolved within 3 business days
Severity 2 > would like resolved within a week (7 business days)
Severity 3 > would like resolved within two to three weeks (21 business days)
Severity 4 > can be resolved anytime, information gathering only





Please provide as must detail as possible.

Please provide as must detail as possible.

If applicable, include the following:
1. Exact steps to reproduce
2. When did this start?
3. Link to an example record we can use for testing:
4. Impacted user(s):



If our team needs clarification before proceeding, we'll reach out by email to discuss further.